16 EWS Client Support Administrator in Niceville, FL at DCS

Date Posted: 5/13/2020

Job Snapshot

  • Employee Type:
  • Location:
    Niceville, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:
  • Clearance Level:
    Top Secret

Job Description

The successful candidate will assist the 16th Electronic Warfare Squadron, 53d Electronic Warfare Group (53 EWG) at Eglin AFB, Florida. The 53 EWG is the technical focal point for all electronic warfare (EW) support of warfighter systems for the Combat Air Forces (CAF). The mission of the 53 EWG is to develop and test mission data (MD) to defeat enemy radar and infrared guided missile systems, thus enhancing aircrew and aircraft survivability in combat. This mission includes operational EW testing, MD development/validation/verification, force development evaluation execution and facilitating foreign materiel exploitation.

Essential Job Functions:

The successful candidate will serve as an Information Technology (IT) specialist responsible for assistance in the operation and maintenance of the unit’s computer networks and to provide technical assistance, training, and support to customers

Apply computer hardware and software expertise to establish and maintain Government program specific information technology (IT) capability in accordance with Government instructions, policies and procedures

At as the first point of contact for resolving or escalating issues relating to hardware, software, network, and other issues of computer end users

Responsible for providing technical assistance and support related to computer systems, hardware, or software and will respond to queries, runs diagnostics, isolates problem, and determines and implements solution

Office setting that includes sedentary physical effort.  However, may include lifting of weight up to thirty (30) pounds as necessary

Required Skills:

Due to the sensitivity of customer related requirements, U.S. Citizenship is required

Must have an Associate's degree with 5 years of experience, a Bachelor's degree plus 2 years or a Master's degree plus 1 year of experience

Must have a Top Secret clearance with the ability to obtain sensitive compartmented information (SCI) at the time of application

May be required to have the proper and current information assurance certification to perform information assurance functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program

Knowledge, skills and attributes associated with this position(s) include:

Familiarity/proficiency with network principles, concepts, equipment and tools sufficient to assist in planning and maintaining network services; network standards and equipment sufficient to install, configure, and troubleshoot components such as routers, hubs, switches, and servers; information technology hardware and software products, as well as, computer peripherals (e.g. printers, monitors, hard drives, docking stations, scanners, etc.); customer service support skills; customer training to include demonstrations of hardware/software; documentation development; database development, design, implementation, and maintenance; network operations and administration; application development, design and implementation; document scanning and retrieval; and telecommunications implementation and training (VTC, telephone, voice mail)

Desired Skills:

TS clearance with DCID 6/4 within the last 5 years and sensitive compartmented information (SCI) eligibility