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Job Requirements of Journeyman Telecommunications Engineering Specialist:
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Journeyman Telecommunications Engineering Specialist
DCS is seeking an VTC Technician to join our Air Force / Space team at Eglin AFB. The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
Essential Job Functions:
Tier I & II customer support.
Scheduling conferences using Cisco’s TelePresence Management Suite (TMS).
Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs.
Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades.
Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out.
Required Skills:
Due to the sensitivity of customer related requirements, US Citizenship is required.
Bachelor’s degree in related discipline from an accredited college or university. 2 additional years of experience may be substituted for a degree.
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a polygraph.
2 or more years of experience with hands-on/practical experience in the installation, configuration and operation of classified and unclassified VTC systems.
Active / valid DoD 8570.01-M IAT-II certification.
Working/practical knowledge and understanding of IP networks and how they are implemented as part of VTC systems.
Experience providing Tier I and II customer support of VTC systems.
In-depth understanding of networking theory and ability to apply the same.
Experience with configuring and managing Cisco switches.
Experience with General Dynamics Type 1 encryption devices (e.g. TACLANE).
Familiarity with audio / video standards (e.g. H.323 / SIP protocols).
Working knowledge of Cisco TelePresence Management Suite.
Hands-on experience conducting site surveys remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades.
Practical experience conducting on-site VTC system installations to include end network device configuration, equipment installation / configuration, and system check-out.
Job Requirements: